Terms & Conditions

Welcome to United Cakedom

Welcome to www.unitedcakedom.co.uk. This website is owned and operated by United Cakedom Limited.

These terms and conditions (“Terms” or “Terms of Use”) establish a legally binding agreement between you and United Cakedom Limited. By accessing or using this website, you agree to comply with these Terms. If you do not accept these Terms, please refrain from using the website or any related services. For questions, please contact us at unitedcakedomltd@gmail.com.

Services Overview

The website provides a platform to review products and place orders for food and merchandise. After placing an order, United Cakedom Limited will confirm receipt via email. Orders are subject to availability and acceptance.

Eligibility and Use

Our services are only intended for individuals who have the legal capacity to enter into binding contracts. By using this site, you confirm that you meet these requirements. You must provide a valid credit or debit card and a functioning email address to complete transactions.

Age Restrictions: The website is not intended for children under 18 years of age. Individuals under 18 may browse but cannot place orders or submit personal information. If we receive a request from a parent or guardian, we will delete a minor’s personal data. Alcohol sales are restricted to individuals over 18, and age verification may be required upon delivery in compliance with the Licensing Act 2003.

Acceptable Use Policy

By using the website, you agree to adhere to these rules:

Do not interfere with or disrupt the functionality of the website.
Follow all instructions and policies issued by United Cakedom Limited.
Comply with all applicable laws and regulations.
Do not impersonate others or misrepresent your identity.
Do not provide false credit card information or delivery details.
Do not frame or mirror any part of the website without permission.
Do not link to elements of the site separately from their original context.
Do not transmit harmful software, such as viruses or malware.
Do not engage in activities that constitute a criminal offense or civil wrong.
Do not submit offensive, obscene, or objectionable content.

United Cakedom Limited reserves the right to restrict access to the website for violations of these Terms.

Pricing and Payments

Prices displayed on the website are set appropriately by United Cakedom Limited. United Cakedom Limited may change prices and availability at its discretion. All prices are in Pound Sterling unless stated otherwise, and changes take effect immediately upon posting.

You agree to pay all applicable fees and taxes in a timely manner. Failure to do so may result in service suspension.

Order Cancellation and Refunds

To cancel or modify an order, please provide at least two working days’ notice. Report any damage or issues with your order immediately via email, live chat, or by calling 0741 141 9961. Photographic evidence is required for claims. Please note that returns are not accepted unless specified otherwise in our refund policy.

Delivery Policy

If delivery is unsuccessful due to the recipient’s absence, we will attempt to contact you for alternate instructions. If we cannot reach you, the goods will be returned to our bakery, and additional delivery fees may apply. Re-baking will only occur on request and might incur additional charges unless otherwise agreed upon.

Discounts

Discounts are applicable only to specific items and do not apply to delivery or merchandise unless explicitly stated.

Third-Party Links

The website may contain links to third-party websites or services. United Cakedom Limited does not control or endorse these sites and is not responsible for their content or availability. Accessing linked sites is at your own risk.

We may also include advertisements, sponsored links, and commercial content. United Cakedom Limited is not responsible for advertisers’ privacy practices or content.

United Cakedom Limited values your privacy. Please review our [Privacy Policy](link to privacy policy) for details on data collection and usage. The policy is part of these Terms and is subject to change.

Intellectual Property Rights

All intellectual property rights in the website, including content, design, and code, are owned by United Cakedom Limited or are licensed by third parties. You may not reproduce or distribute any materials without written permission from United Cakedom Limited.

Site Modifications and Availability

United Cakedom Limited reserves the right to change the website’s design, layout, and content without notice. Such changes may cause temporary disruptions. We do not guarantee uninterrupted access and are not liable for any service outages or errors.

Termination of Services

United Cakedom Limited may suspend or terminate website access or any services at any time without notice. Content may be removed or blocked, and data may be lost as a result. We are not liable for such outcomes.

Amendments to Terms

These Terms may be updated periodically. Substantial changes will take effect 30 days after notice is posted on the website. Minor changes become effective 7 days after posting. Continued use of the site indicates acceptance of the updated Terms. If you disagree with any changes, discontinue use of the website.

Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. USE OF THE WEBSITE IS AT YOUR OWN RISK. UNITED CAKEDOM LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Information on the website, including menus and delivery terms, is provided by third-party vendors and is their responsibility. United Cakedom Limited does not guarantee uninterrupted service or accuracy of content.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNITED CAKEDOM LIMITED AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES ARISING FROM USE OR INABILITY TO USE THE WEBSITE, INCLUDING VENDOR ERRORS OR DELAYS.

Indemnification

You agree to indemnify, defend and hold harmless United Cakedom Limited and its affiliates from any claims, losses, or expenses, including attorney fees, arising from your use of the website or violation of these Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of the UK.

Contact Information

For inquiries, contact United Cakedom Limited at unitedcakedomltd@gmail.com. For order-related issues, contact the relevant vendor. Communications may be made public, excluding personal information without consent.

General Provisions

These Terms constitute the entire agreement between you and United Cakedom Limited regarding website use. Any waiver, amendment, or modification must be explicitly agreed upon in writing by United Cakedom Limited. Failure on United Cakedom Limited's part to demand performance of any provision in the Terms will not constitute a waiver of any of United Cakedom Limited's rights under the Terms.

Changes in Ownership

United Cakedom Limited may transfer ownership or management, transferring related information to a new entity, with your prior consent.

Assignment

You may not assign rights or obligations under these Terms without written consent from United Cakedom Limited.

Interpretation

Headings are for convenience only and do not affect interpretation. “Including” means without limitation.

Severability

If any part of these Terms is deemed invalid by a court, the remaining provisions remain in full effect.

Survival of Terms

Provisions regarding intellectual property, warranty disclaimers, liability limitations, and indemnification will survive the termination of these Terms.