Privacy Policy

Overview

This Privacy Policy outlines how United Cakedom Limited collects, uses, and protects your personal information when you use our services, including our website www.unitedcakedom.co.uk. By using our services, you agree to the practices described in this policy.

United Cakedom Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.

Quick Summary

When you place an order with us, we require certain personal information to fulfill your request. We prioritize the security of this information and offer easy ways to have your details removed upon request. We may use your contact information to communicate with you regarding your order and share essential data with third-party applications for order processing and analytics. Occasionally, we may use your data to improve our marketing efforts, but only with your consent. By using our services, you consent to these practices. We may contact you post-purchase for feedback to enhance customer service.

Introduction to Privacy

United Cakedom Limited respects your privacy. This policy explains how we collect, use, and protect your personal information. It also describes your rights to control the use of your information and outlines our practices for ensuring data security.

Children's Privacy Notice: Our services are not intended for individuals under the age of 18. While children may browse the site, they cannot purchase products or provide personal information. We do not knowingly collect information from children under 18 without parental consent.

Information we collect

United Cakedom Limited only collects personal information with your consent. When you place an order, we collect details such as:

Full name
Email address
Phone number
Credit or debit card details
Delivery and billing addresses

We may also gather additional information about your usage of our services, such as browsing history and session data, to enhance your experience.

How we use your information

We use the information you provide for the following purposes:

To process transactions and provide order confirmations, updates, and tracking information.
To contact you with marketing information about our products and services, if you have given prior consent.
To comply with legal obligations and assist law enforcement when necessary.
To prevent fraud, identity theft, and misuse of our services.
To resolve disputes and legal issues between you and us or third parties.
For any other purpose detailed in this policy or our Terms of Use.

Sharing your information

United Cakedom Limited does not sell, rent, or lease your personal information to third parties for marketing purposes. We may share your information in the following situations:

With third-party service providers (e.g., Google Analytics) for website performance analysis and marketing assistance.
With partners such as Google for Google Shopping and remarketing services. Cookies may be used for personalized and non-personalized advertising.
With Smartlook for session recording, which helps diagnose website issues and improve user experience. This data is not used for marketing.
When required by law or if we believe it is necessary to protect our rights or comply with legal processes.
If you breach our Terms of Use or engage in activities that violate the law, we may share your information with authorities.

Opt-out and Data deletion

You can opt-out of receiving marketing communications by emailing us at unitedcakedomltd@gmail.com. Opt-out requests may take up to ten (10) business days to process.

If you wish to delete your personal information from our database, contact us at unitedcakedomltd@gmail.com. We may refuse requests that jeopardize our services or other users. Aggregated or anonymized data may be retained for analytical purposes.

Information Security

United Cakedom Limited uses various security measures to protect your personal information, including SSL encryption and firewalls. While we strive to safeguard your data, no system is completely secure. In the event of a data breach, we will notify you promptly.

Changes to this Privacy Policy

United Cakedom Limited may update this policy periodically. Substantial changes will be announced on our website and take effect thirty (30) days after posting. Minor changes will take effect seven (7) days after posting. If required by law, changes will be effective immediately. Continued use of our services implies acceptance of the updated policy.

For questions or concerns about this Privacy Policy, contact United Cakedom Limited at unitedcakedomltd@gmail.com.